1. Minimum Order
we have no minimum order requirements.
2. Payment Method
T/T, L/C, Western Union, Money Gram, Cash, etc...
please ask sales consultant for more info before payment.
3. Shipping Ways
Send by DHL, TNT, UPS, Fedex, EMS, etc...
4. Delivery Lead Time
Normally 1~2 working days after received payment.
Please ask sales consultant for the exact delivery time
according to our stock status.
It depends on what kinds of spare parts, printheads is without
warranty. other parts like control boards have warranty, for
more information please ask sales consultant.
E-mail Technical Support
you should expect our reply within 24 hours.
Available 24/7, 365 days a year for instant assistance. Search
and locate helpful FAQ¡¯s, articles, training videos, downloads &
Ask our consultant for every details about our products, via
Email, MSN, Skype, Yahoo! and Phone.
Confirm the order to us, provide the following information, then
we will send you Proforma Invoice for your reference.
Order Details: (Items and Quantity)
Company Name :
Contact Person :
Sea port of Destination : (if need)
Send payment and notify us.
We will deliver the goods ASAP. After receipt of your payment,
and keep you informed about the order status.
We will take pictures of the parts before delivery, provide
tracking number for DHL.
Confirm to us upon receipt of order.
For details, please refer to the following:
You may use the following methods of payment: PayPal online
payment, PayPal direct payment, bank transfer, and Telegraphic
Transfer (T/T) payment and Western Union Payment.
PayPal direct payment
Telegraphic Transfer (T/T) payment:
(1) Place an order;
(2) Get the bank account information of kingsign technology;
(3) Make the payment at the bank, and get the Payment Receipt;
(4) Send the Payment Receipt to firstname.lastname@example.org;
(5) Receive the Tracking Number of your order;
(6) Wait for your order.
Bank transfer payment information:
Beneficiary Bank: BANK OF COMMUNICATIONS CO.,LTD
Address£ºNO.188, YINCHENG MIDDLE RD, SHANGHAI, CHINA
Swift Code: COMMCN3XOBU
BENEFICIARY ACCOUNT NO.: 90000049212100
Beneficiary Name: KINGSIGN TECHNOLOGY CO., LIMITED
Address: No.288, KEYUAN ROAD, SHANGHAI, CHINA
Tel: +86 21 61552818 Fax: +86 21 63291090
Western Union Payment:
First name: JIANRU
Last name: HUANG
Address: No.288, KEYUAN ROAD, SHANGHAI, CHINA
The item can be returned under the
1) There is found quality problem after opening the package.
2) The item is different from the order list.
3) There is obviously design flaw on the product.
4) The item is irreparably damaged during transportation.
5) Products can not be used because of design flaw.
Returned items are regarded as invalid under the following
1) The item still works even though there¡¯s damage during
2) No claim is made up to 14 days after the customer has
received the products.
3) The item is returned because of different color or packaging
which has no effect the product.
4) The returned item does not meet the conditions.
1) The returned item will only be exchanged with a same style
item; If such item is out of stock, it is acceptable to exchange
with other item from our website but in same value.
2) The returned item should be undamaged and in their original
3) Please provide the following information when returning the
products: products¡¯ names or codes, the problems encountered,
and your order information.
4) The return transportation fee will be equally covered by both
If a serious problem is found within 14 days of
receiving the products, you should contact Customer Service and
our staff will help you find a solution in 2 business days
For the items other than consumable
products sold via www.cmyk-parts.com, we provide 12 months
warranty after shipment. All the extra parts for equipment can
be purchased from www.kingsign.net. Further, for our VIP
customers, the period of warranty shall be extended to 18
When you return an item, your refund and how your refund is
issued may differ based on the condition of the item, how long
you've had the item, and how the item was purchased.
Most refunds are issued based on the
payment method used at the time of purchase, sometimes maybe
refunded as points to your account.
Please kindly notice if it is because
of customers reasons, we will not approve the refunds.
The claim must be made within 14 days
after the customer has received the products.
Original & Brand New.
We provide free consultation (including email, instant
messaging, Live Chat, telephone calling, etc) about all our
items. If necessary, we can also arrange engineer (s) to give
free training at your premises, you will be responsible for the
cost of such travelling (i.e. air ticket, board and lodging in
your country, etc.). For the machines out of warranty period and
if our engineer (s) is (are) required to attend at, all the
fares, accommodation cost and incidental expenses shall be borne
by customer, and accordingly, USD$100 service fee shall be
charged per day.
If you have any suggestions, complaint or claim, please contact
us, we will reply within 24 hour
Complaint about products:
Complaint about service:
For other issues: